Privacy Policy
Grounded HR Pty Ltd
At Grounded HR, we are committed to protecting your privacy and handling your personal information with care, transparency and integrity. This Privacy Policy explains how we collect, use, store and disclose your personal information when you engage with us, including through our website at www.groundedhr.com.au (Site).
In this Privacy Policy, we, us or our refers to Grounded HR Pty Ltd (ABN 76 677 790 395).
Personal information we collect
The personal information we may collect includes, but is not limited to:
Your name, contact details and images
Business details
Age or date of birth (where relevant)
Payment and transaction details
Information provided through questionnaires, intake forms, surveys or consultations
Records of communications with us
Information about your use of our website, digital platforms or services
Any other personal information you choose to provide
Information collected via third parties such as analytics tools or payment processors
We may collect personal information directly from you or from third parties where authorised or required.
How we collect and use personal information
We collect, hold, use and disclose personal information for purposes including:
Providing our HR services, consultations, digital platforms and advisory support
Delivering personalised 1:1 advice and recommendations
Responding to enquiries and communicating with you
Managing client relationships, records, invoicing and administration
Improving our services, systems and offerings
Marketing and communications (where you have opted in)
Compliance with legal obligations
Managing recruitment or employment applications
We only collect information that is reasonably necessary for our business activities.
Payments
Payments are processed securely via third-party payment providers. We do not store full credit card details. Limited transaction information may be retained for record-keeping, invoicing and compliance purposes.
Disclosure of personal information
We may disclose personal information to:
Employees and contractors who assist in delivering our services
Third-party service providers (e.g. IT systems, analytics, payment processing, email platforms)
Professional advisers such as accountants or legal advisers
Business partners where relevant to service delivery
Regulatory authorities, courts or law enforcement where required by law
A purchaser or potential purchaser of our business or assets
We take reasonable steps to ensure third parties handle personal information securely and appropriately.
Overseas disclosure
Some third-party service providers may store or process data outside Australia, including in countries such as the United States, the United Kingdom or the European Union.
While we take reasonable steps to work with reputable providers, we cannot guarantee that overseas recipients will comply with the Australian Privacy Principles. By providing your personal information, you consent to this overseas disclosure.
Sensitive information
Sensitive information includes details such as health information, professional memberships, or other information afforded higher protection under privacy law.
We only collect sensitive information where necessary and with your consent, or where required or authorised by law. Sensitive information is used solely for its intended purpose.
Your rights and choices
You have the right to:
Access the personal information we hold about you
Request correction of inaccurate or outdated information
Withdraw consent for marketing communications at any time
Request deletion of your personal information, subject to legal requirements
Make a complaint if you believe your privacy has been mishandled
To exercise these rights, contact us using the details below. We may require verification of your identity before processing requests.
Marketing communications
You will only receive marketing communications from us where you have opted in or where permitted by law. You can unsubscribe at any time using the link in our communications or by contacting us directly. We comply with the Spam Act 2003 (Cth).
Data retention and security
We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure through physical, electronic and managerial safeguards. However, no method of transmission over the internet is completely secure, and you provide information at your own risk.
Cookies and analytics
Our website may use cookies, web beacons and analytics tools (such as Google Analytics) to improve user experience and understand how our Site is used. Cookies may also support advertising and remarketing campaigns.
You can manage cookie preferences through your browser settings.
Third-party websites
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. This Privacy Policy applies only to information collected by Grounded HR.
GDPR
In some circumstances, the General Data Protection Regulation (GDPR) may apply to individuals located in the European Union. Where applicable, additional rights may be available to you under GDPR.
Changes to this policy
We may update this Privacy Policy from time to time. The most current version will always be available on our website.
Contact us
If you have any questions, concerns or requests regarding your privacy, please contact:
Privacy Officer
Grounded HR Pty Ltd (ABN 76 677 790 395)
Email: [email protected]
Last updated: February 2026
